Frequently Asked Questions
Shipping
Yes, we ship to most countries around the world.
NOTE: International orders may be subject to import taxes, customs duties, and fees once the package arrives in the destination country. We cannot predict the exact amount of fees. For more information on your country's customs policies, please contact your local customs office. All taxes, duties, and fees are the responsibility of the package recipient. Your local carrier can also provide information on how to pay these fees upon delivery.
You do not need to sign for shipment.
We ship from our warehouses located in the United States, the United Kingdom, Singapore, and China. We work directly with trusted suppliers around the world, allowing us to pass on our savings to our customers and offer exceptional products at very competitive prices.
It takes 2-3 business days to process and ship your product.
Depending on your location, delivery times can vary from 7 to 30 days. Rest assured, we will send you your tracking number as soon as your product ships.
Returns
We are confident in the quality of our products. That's why we offer a 30-day money-back guarantee (excluding return shipping).
If for any reason you are not satisfied with your product, simply return it to us and we will refund or exchange (at your option) within 30 days, without justification.
Please contact us in advance by email at (email) and we will provide you with the correct return address.
⚠️ Please note that return/exchange costs are your responsibility. We do not provide return labels.
⚠️ Please also note that any returns made without first contacting our customer service will not be accepted.
Payments
We accept all major credit cards: MasterCard, Visa, American Express, Discover, and PayPal.
All prices in our store are in US Dollars (USD).
Order
The order confirmation email will be sent to you within 24 hours of payment. Please check your spam or trash folder, as it may also be there.
Most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please contact us via the " Contact Us " page.